Off to shoot the Grand Canyon tomorrow!!!
Yeah so that's not happening.
Waited outside for 50 minutes, phoned office, some guy who sounds like he's been out all night answers the phone:
"uh you, uh, never told us what hotel you were at"
Really? so how did the guy I spoke to on the phone, who sounds a lot like you, told us to stand at the 1-OAK entrance? you knew fine well we were at the mirage
"uh well there's been a miscommunication"
No, someone at your end hasn't taken a note or bothered to phone us back - I communicated perfectly fine.
"yeah but I mean it would be your word against ours"
Uh no it would be your word against mine, the Mirage's phone records and my credit card provider, good luck with that.
"uh, I'll get your refund processed just now"
fucking idiot, we won't get a chance to go at all now :(