Who does the tech support for your family?

Kerouac

Kerouac

weird musical dildo
I probably spend two hours a month helping people back-up, answering idiotic questions "The popup said it's going to to block Spyware so I clicked install?" :facepalm: and then I also answer DAW questions and optimize those for other teachers and friends.

For fuckssakes, it's hard to believe that these people need to call me every couple of weeks because they forgot how to copy and paste. :mad:
 
I do, and I share similar frustrations. Especially with my mom. I spent an hour Saturday night explaining to her the difference between sending a message on facebook and writing on someone's wall. She still hasn't figured out how to get music from her computer to her iphone. I have to do that for her every time I see her, which isn't that often.

:embarrassed:
 
...not just computers, but any technology...my dad was trying to hook up his new tv with the hd box, but couldnt do it, so I took over, and in 5 seconds, had it on...my sister accidentally washed her ipod...I threw it in a bag of rice and baam...Its not like I have any training or anything...but I always get stuck doing those kind of things...
 
Jeremy said:
I do, and I share similar frustrations. Especially with my mom. I spent an hour Saturday night explaining to her the difference between sending a message on facebook and writing on someone's wall. She still hasn't figured out how to get music from her computer to her iphone. I have to do that for her every time I see her, which isn't that often.

:embarrassed:
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I work with my mum. Pretty much everyday is something.

"I can't find this in Outlook... where did it go?"

"I don't fucking use Outlook! I tell you this every time! Why don't you use your Gmail account?"

"I forgot my password... what is it?"

:annoyed:

Help!I'maRock! said:
i have an apple. :tongue:
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The people in my life that have Macs are the ones that usually need help with general DAW stuff, like adjusting latency and things since they never took the time to read about it or learn about it... they've got Andy for that.
 
I guess I'm pretty lucky. Everyone in my family who is not tech-oriented just stays completely away from the computer. :lol:
 
My dear wife is a very smart person but struggles with technology. Whenever she goes onto the compute I am sure to have to go help her with something. Sometimes even the TV and satellite seem to overwhelm her. Yet she can out-think me any day.
 
I always do. Which is annoying because my dad was a network engineer for years before he retired. He could probably fix it if we had a million dollar switching/routing setup in the garage or something, but the Netgear and Windows file sharing always require a call to me.
 
huskerdude said:
I always do. Which is annoying because my dad was a network engineer for years before he retired. He could probably fix it if we had a million dollar switching/routing setup in the garage or something, but the Netgear and Windows file sharing always require a call to me.
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Once I have some extra cash I'm going to buy my wife a Macbook. She hates using the computer but I think that if I get her something that is relatively solid and required no real tech knowledge to maintain I think she'll dig it.
 
I've worked in IT since the early/mid 90's, so it's been me for a loooong time now.
 
My 19 year old sister. :embarrassed:

She still lives at home, the poor girl. :grin:

She also did the media/communications (specializing in photography) course at school so she's way better at puters than I am. :embarrassed:
 
Kerouac said:
For fuckssakes, it's hard to believe that these people need to call me every couple of weeks because they forgot how to copy and paste. :mad:
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This sounds exactly like my best freind. Known him since I was about 7 or 8. Thing is, he's dyslexic, and he uses that as a crutch. He's always told me that he wants to learn computers..... except learning how to do a few basic things like installing something even as simple as Firefox. Anyhow.....

He bought a laptop for himself because his teenaged kids got the family computer riddled with viruses & other malicious shit and didn't want to deal with it. They got used to downloading music off Limewire & Bearshare without scanning any of it. Now, his kids act ignorant and dumb when it comes to working on the 'puter. Didn't believe a word of it. And then I offered to clean it up if they would pay me. So they said sure, go ahead if you think you can.

After 6 solid hours of debugging and a system restore, I gave it back to them the next day and said here you go, all fixed. Showed 'em how to get their stuff set up with Firefox, and use Spybot & CrapCleaner. I logged out, and went to kick back with some suds. They were all happy and carefree untill they tried to open windows. They couldn't even get past the login screen. They said to me.... yo nigga (I am not kidding) ........I though you said it worked? I said it does. And it will work for you too once you pay me and then I re-set the system admin controls. They quibbled about the 300 I wanted, and I reminded them that the repair counter at the local big box would be more expensive and keep their machine in lieu of payment. I also told 'em that I was only gonna charge 'em 250, but I had to get an extra 50 for not being a nigga.... They paid me, and that's when I bought my Carbon Copy. :grin:
 
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