In my experience, all classes in patient communication and bedside manner have been eliminated from medical school curriculums.
That was the case for a long time. In the past few years, that's changed. Expression of empathy is encouraged. It's a generational thing as well as a cultural thing really, I think.
Of course, it also depends on "where".
I've spent literally months in hospitals over the past 7 years, and that's not counting countless outpatient hours for MRIs, chemotherapy, radiotherapy, consultations, etc.
I've had very very few negative experiences with doctors, physiotherapists, speech therapists, social workers, receptionists, MRI and radiation technologists... My nurses have most been mostly exceptional. My neurosurgeons are blunt and socially awkward - one is in his late-50s, one in his early-80s - but they're great surgeons and, having gotten to know them a bit over the years, I genuinely like them.
Bottom line is one of where you are, and whether the professionals see health care as a for-profit business.