Chad
Slender Hobbit
"Hi Chad!
I'm sorry to hear that you are having an issue with your Spires, I’d be happy to help!
It will be covered under warranty. We will fix any pedal as long as we are in business. There is never any charge unless the circuit board needs to be replaced due to user damage. So, no charge for this repair.
Please be sure to carefully box your pedal and include a completed copy of the repair form when shipping."
That is service. This is the second pedal I have had to send them for repair. Both times I bought them used and told them that. That is first class service not to mention their pedals are freaking amazing.
I'm sorry to hear that you are having an issue with your Spires, I’d be happy to help!
It will be covered under warranty. We will fix any pedal as long as we are in business. There is never any charge unless the circuit board needs to be replaced due to user damage. So, no charge for this repair.
Please be sure to carefully box your pedal and include a completed copy of the repair form when shipping."
That is service. This is the second pedal I have had to send them for repair. Both times I bought them used and told them that. That is first class service not to mention their pedals are freaking amazing.