I don't mean to be unkind, but no CEO is introduced as anything less than the second coming. And the managers brought in with them are, de facto, cheerleaders. With some shame I confess I have participated in this.
OTOH, we can have a look at Webb's history. He took Joann Fabrics private, then he stepped in for the guy who took Sports Authority private. Given the years he did this (2010-2012, roughly) that's nasty business. "Taking companies private" is the modern-day equivalent of looting the till.
Taking companies private means you are borrowing against the company's value (inventory, cash, future earnings, all of it) in order to own it. As it is far easier to do this with shareholders' cooperation, frequently the strategy targets companies having a hard time; shareholders are all too eager to sell. Doesn't this sound like the cavalry coming to the rescue? It should, except the folks who 'take it private' (and populate the board and name the executive team) are almost never liable for the possible failure of the company. They make their money on the transaction. If the company can't "turn around" (and here the #'s are staggering), they 'enter bankruptcy,' 'renegotiate their debt,' and walk away with a bunch of money.
If you do not think that's an accurate characterization, I urge you to spend 15-20 minutes on the internet to research this.
Here's how it works:
Let's say I buy your car dealership, for 34% more than we agree it's worth (which happens to be the premium Webb paid to presumably-pleased Joann shareholders). I do this with my buddies at Joe's Investment Bank, who loan me the money. But the security for the loan is not my house, or my money - it's the dealership itself. Wait, you might ask, how in the hell am I going to come up with the extra money I now owe Joe's Investment Bank? We've only been making X and now we are supposed to come up with X+34%.
Well, as the firebrand turnaround expert, I get out on that dealership floor and give a speech, which often goes something like this:
"Things have stagnated here. We promise you a bold, bright new future! And to meet that future, we need to recognize our best employees, and frankly move on from some relationships that aren't working any more. As CEO, we have the Second Coming; he will be talking with you in a few minutes. And later, your new EVP of Sales Larry will share details. But for now, aren't we all happy?!?!? Cue music, food, balloons.
Later, Larry shows a sales plan that requires salespeople to sell 50% more cars than they currently are. Those who do so will get a non-commensurate raise (typically about 30%). He also somberly alludes to 'adjusting headcount to get things right,' which has the immediate effect of silencing anyone who would have been dumb enough to complain. "Those of you who are exceptional," (and don't all of our egos tell us he's talking to me?) "will do even better. And if you are not able to keep pace, we will work with you to sharpen your skills."
While he says this, our Second Coming CEO is merrily lunching with the guys at Joe's Investment Bank. After all, they made their sale already, and are walking off with transaction fees. Well, you think, perhaps that's fair. After all, SC-CEO seems like he knows what he's doing, and isn't he really on the hook to make that loan payment and turn things around? Turns out, not really. First, he's getting paid like, well, like the Second Coming. Now. Today. (see: stories on executive compensation). And as the Second Coming, just a fat paycheck isn't enough. There will be convertible stock options, balloon payouts, personal loans, "perqs," and a bunch of other things that mean Mr. Second Coming is already rich before a single car is sold. Who is really on the hook for those loan payments? Employees, of course, who must come up with the extra money, or face layoffs and restructuring.
Wait a minute, this sounds 'off.' You can work with an investment bank to bribe, er, sorry, overpay shareholders to sell you their tanking company, then borrow a bunch of money against the company to buy it and own it, and pay yourself handsomely just for arranging that shenanigans?
Yes, you can. And since you're no longer publicly traded, there's a lot fewer laws to adhere to. Note that investment banks, who aren't dumb and know exactly whats' going on, always require that they are first in line as creditors and seldom loan more than the cash-out value of a business.
But ... but .... this is ridiculous! That would mean that these executives have no incentive to make these companies perform! (Yup. See: 'redistribution of wealth').
Let's finish our story. Come December, sales are 'gaining traction, but not where we need to be.' (up 2%). Ensuring that folks aren't on the rolls for the next accounting year, many are wished a great holiday with their families as they receive their severance package. The following spring, the company misses it's first payment to the investment bank. Larry steps down to "consider the next chapter." The Second Coming gathers the troops to tell them "we're considering our options. We're gonna make it!"
Two weeks later, a brief email is sent around: we have a BRAND NEW PARTNER! Gentleman Jim's Investment Bank has agree to buy the loan from Joe's Investment Bank at pennies on the dollar, in exchange for ownership rights and future payments. However, where the fine folks at Joe's rather cynically and wisely were willing to loan only the cash value of the inventory (in case things really hit the fan, they could get their money back), Gentlemen Jim demands all of the company in order to keep the doors open.
A few months later, citing a 'need to restructure,' Second Coming steps down, "proud of what we've accomplished" and "grateful to have been involved in turning things around." Gentlemen Jim's appoints a new CEO, who "has experience in turning companies around."
Sales are still kind of flat. Someday, Gentlemen Jim sells the dealership to someone else, or else shutters it completely, selling off the cars. If there's a loss, it's written off on taxes.
Let's look at the final score.
Joe's Investment Bank: Maybe lost a little money, but will write it off. Nothing a good corporate accountant can't minimalize.
Joe's IB employees involved: RICH! Got their transaction fees! Atta boy!
Original owners of Dealership: not only keep their money, but get a 34% bonus! Woo hoo!
New Owners: Not doing very well. Only, since the "new owner" is an LLC registered in the Cayman Islands, it's not really any individual, per se.
Second Coming CEO: Well done. Got a pile of cash when Joe's agreed to buy his options, and a nice salary and big ole severance package.
Larry: Smaller pile than SC-CEO, but big enough that the idea of still having a mortgage (on the first OR second home) is laughable.
Employees: you tell me.
Will Guitar Center go bankrupt? Who knows - there's tons of ways to break down a company without bankruptcy. I could see them entering it, though.
Will employees rue not leaving? Indeed. Unless you're one of Larry or SC-CEO's guys, times will suck. The "long time GC guys who got laid off" will, trust me, be thanking their lucky stars within a year.
What about customers? Who knows. I think GC will eventually just keep receding, unless they completely close down like Tower Records did.
Vendors? Will lose money.
The idea that a company will "either close or stay open and be successful" ignores the enormous range of reality in between. What really frightens me is that most Americans just don't want to know the above; it's like the hot dog factory. "As long as it tastes good, I don't want to know." Then they get laid off, and wonder why it was a surprise. Well, because you were too busy watching Kardashians to see the writing on the wall.
It used to be that bankers wagered on success; to an extent this was functional and certainly made our economy mighty. I have immediate family and friends who are investment bankers and decent enough people and business-people. But there is a HUGE industry now that is completely unattached from any incentive to perform; it rewards people simply for buying and selling.
I've witnessed the above version of events four times from within. Embarrassed to say that I was a mini-Larry once, a fly on the wall/serf twice, and a disgusted refugee the last time. I love business and growing organizations, but when you see people walk off with hundreds of millions of dollars for saddling a company with debt and running it into the ground ... that's just wrong.